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The player from Germany asked for a withdrawal a lot less than two months ahead of submitting this complaint. Their revenue hasn’t been received yet. The participant later on confirmed that the withdrawal was processed productively, for that reason we marked this grievance as fixed.

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The participant from Germany deposited eighty€ two days in the past, but neither her banking account nor casino account are already credited Together with the cash. She is not obtaining responses to her email messages and now not has usage of the Reside chat characteristic. The complaint was fixed because the participant's deposit received credited.

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She experienced also expressed dissatisfaction Together with the casino's customer service. On the other hand, the issue was resolved in the event the casino had compensated her winnings into her checking account. We experienced suggested her to Call our Complaint Resolution Center if she encountered any potential troubles.

The player through the Netherlands has become blocked after the casino discovered the player's state. We rejected the grievance as the participant stopped responding.

The participant disputed these statements, insisting he was more than eighteen and had submitted the right ID. However, due to proof furnished by the casino, the complaint was rejected along with the account block was considered justified.

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The group extended the reaction time by seven days to the participant to provide more info. Having said that, a result of the player's not enough response, we have been struggling to even further investigate and had to reject the grievance.

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The participant from India had deposited 1350rs into his casino account, although the cash weren't credited. Even with acquiring provided important evidence and contacted customer service, the issue experienced remained unresolved following forty eight hrs. We had proposed that he Call his payment company for more investigation, as the issue might have taken close to 1 thirty day period to solve.